CC4Skype B.V. welcomes Sitec as a business partner. Sitec has established itself as one of the leading Value-Added Distributors of information and communication technology hardware and associated services focused company serving the Middle East, North Africa and South Asia region.
“CC4Skype represents an important step forward for Sitec as the region is increasingly deploying Microsoft Skype-for-Business.
Not only is CC4Skype an ideal customer care solution, but even normal users and receptionists will benefit from the advanced call management functionality that CC4Skype brings to the Skype-for-Business client”, said Ghassan Shalabi,CEO of Sitec Information Technology
Anne-Meine Gramsma, Commercial Director of CC4Skype: “We are very happy to welcome the Sitec team in our partner family. Sitec has an excellent network in the Middle East, North Africa and South Asia region. CC4Skype fits perfect in their unified communications and collaboration strategy.”
CC4Skype is the customer care solution for Skype for Business, designed for departments and individuals with a lot of internal and / or external customer contact. The solution is used for businesses that strive for an optimal customer experience. The starting point is to improve the service and which results in increased customer and employee satisfaction and lower costs.
Sitec has established itself as one of the leading Value-Added Distributors of information and communication technology hardware and associated services. We are a customer focused company serving the Middle East, Africa and South Asia region. The foundation of Sitec is built on trust, integrity, product knowledge and quality. Our reputation is the reason vendors and clients alike continue to select us as their primary service and product provider. We continually thrive in helping our channel partners to get into new areas of expertise by offering sales and technical training. www.sitec.ae
CC4Skype is an international producer and supplier of customer care software for Skype for Business, with over 25 years of experience in this area. We develop our software from the perspective of organisations and their customers. We are convinced that technology is always supporting to business and communications processes. Our passionate team is ready to advise, guide and contribute to your success! Our solutions are available to install on premise as well as in a cloud environment. www.cc4skype.com