Patton Element Management System honored for delivering an exceptional IP communications solution that reduced new-subscriber turn-up time and cost by fifty percent, while cutting time spent on support tickets by three quarters.
SmartNode VoIP… more than just talk!
Patton Electronics—US-manufacturer of award-winning SmartNode™ VoIP solutions, CopperLink™ Ethernet Extenders, and BODI rS™ High Availability Fixed & Mobile Internet Routers—has won their fourth INTERNET TELEPHONY Excellence Award from TMC for the Patton Element Management System (PEMS) for SmartNode VoIP devices and third-party CPE.
PEMS offers Telecom network operators easier installation and provisioning with touch-less configuration and turn-up for SmartNode and third-party VoIP CPE.
In a recent service-provider deployment in Croatia, Patton’s Element Management System reduced new-subscriber turn-up time and cost by fifty percent, while cutting time spent on support tickets by three quarters.
“It is our pleasure to honor PATTON with this INTERNET TELEPHONY Excellence Award for innovation in IP communications. The Patton Element Management System has demonstrated outstanding quality and has delivered exceptional solutions for its customers,” stated Rich Tehrani, CEO, TMC.
Since scoring the first-ever Internet Telephony Product of the Year in 2005, Patton has cranked out a steady stream of award-winning products.
“Over the past decade the SmartNode brand has scored numerous accolades,” Tehrani added. ”This recent win is Patton’s fourth excellence award.”
The Patton EMS solution is a centralized fault, configuration, accounting, performance and security (FCAPS) management tool that provides touch-less configuration and turn-up for SmartNode and third-party VoIP CPE, employing Automatic Configuration Server (ACS) functionality.
To bring the EMS solution to market. Patton has partnered with the well-known German network-management software developer Axiros
When it comes to partnerships, Patton is rather well connected. Over the years, the company has developed an extensive network of business and technology partners, including projects with BroadSoft, Alcatel, Metaswitch, Unify, and Bressner.
The 2015 INTERNET TELEPHONY Excellence Award winners are published in the October 2015 edition of INTERNET TELEPHONY magazine.
In recent awards-related news, last month Patton announced winning the Communications Solutions Product of the Year for 2015.