Programmable Voice Cloud Connect
A fully managed, API-driven voice automation engine that enables
business systems to initiate and control real phone calls or respond
intelligently to inbound calls—without a single human agent involved.
How it works in the UAE
Under the Bring Your Own Agreement (BYOA) model, the client maintains its own agreement with a UAE licensed carrier. SITEC provides the infrastructure — hosted Session Border Controller, platform integration, and managed operation — terminating inside the carrier data centre.
SITEC provides
Hosted Session Border Controller (SBC) inside the licensed carrier data centre
Platform integration and secure interconnect to the PSTN
Deployment, configuration, and change management
Monitoring, support, and lifecycle operation
The client provides
Its own agreement with a UAE licensed carrier
Platform tenancy and user licensing
Numbering held under its carrier agreement
Internal network readiness at each site
Architecture
What is included
Hosted Session Border Controller (SBC), sized to the deployment
Certified interconnect configuration for custom and programmable voice applications
Deployment, cutover planning, and change management
Monitoring and support under the SITEC managed service
Talk to us
Whether you have a question, need technical support, or want to discuss
how SITEC can support your business, our team is here to help.